Paragon Consulting Group, Inc: Delivering End-to-End Sage Solutions for Profitability and Competitive Advantage
Chesi McCann, Founder & CEOEvery progressive organization understands that increasing its efficiencies and strengthening its relationship with its customers translates into increased profitability, customer retention and market share. The right technology, software and consulting partnership play a critical role in deploying a successful solution to support all business processes including accounting, operations, sales force automation and customer service. Surprisingly, many companies are held back by software that is obsolete, unreliable, non-integrated, manually intensive, and not compliant with today’s government and legal regulations. Simply put, the business is held back from achieving its potential for optimal success and profitability. Resolving these challenges and implementing a solution that DOES meet the needs of the organization is where Paragon Consulting Group comes in. Paragon Consulting Group is a leading Sage Solution Provider rescuing companies from these challenges that jeopardize growth and profitability. “Paragon delivers successful Sage solutions through proven implementation methodology and with a commitment to a superior client experience,” remarks Chesi McCann, founder and CEO of Paragon Consulting Group.
With over 22 years of experience, Paragon Consulting Group has evolved remarkably by focusing exclusively on Sage solutions, enabling clients to maximize the benefits they derive from their Sage business software. The company’s highly experienced Sage Certified staff provides an unprecedented depth and breadth of product proficiency ensuring that their clients’ business system investments are protected. “We pride ourselves on our ‘one-stop-shop’ approach for all Sage implementation and support services from needs analysis, solution design, software customization, integration to third-party software, training, and help desk support for both on-premise and cloud-based Sage deployments. Our commitment to our clients is to be their most valuable business partner,” adds McCann.
Paragon Consulting Group’s solutions center around the best-of-breed Sage family of products which include Accounting, Payroll, Inventory Management, Sales Order Fulfillment, Project/Job Tracking, Sage CRM, Sage Fixed Assets, Sage HRMS, Sage Business Intelligence, Web Store integration, EDI/ACH and Document Imaging and Workflow. Paragon’s clients are represented in just about every industry.
Each and every day our clients benefit from our unique A to Z service approach. Bottom line: Our clients know they can count on us
Paragon works extensively with distributors, manufacturers, service or project based providers, hospitality, not-for-profit organizations and financial/ investment firms. “Our clients range from small businesses with a few million in sales to companies throughout the US and abroad with over a billion in sales. It is a privilege to work with great people at great clients and to be trusted with important decisions that have a far reaching impact on our clients’ businesses,” exclaims McCann, lauding Paragon Consulting Group’s experienced and knowledgeable staff and superior customer service as key competitive differentiating factors.
With hundreds of successful implementations under their belt, Paragon Consulting Group cites one particular success story in which they were approached by an international apparel distributor to replace an unstable mainframe application that was unable to meet the day-to-day processing needs of the client. Paragon managed all aspects of the implementation including infrastructure design, system configuration, process re-engineering, forms or reports design, procedure development, training, data migration and multi-site roll-out. Unexpectedly, the client’s mainframe failed completely days prior to the Sage Go Live date. Paragon was able to successfully complete the Sage Go Live early, preventing a tremendous disruption and loss of business for the client. The client realized immediate ROI with 100% up-time, unprecedented visibility between distribution centers, inventory accuracy, efficiency in order fulfillment and improved customer service.
“Commitment to deliver successful implementations, valuable insight and superior customer service embody Paragon Consulting Group’s business philosophy. This has resulted in longstanding relationships in which our clients regard us as a Trusted Advisor,” says McCann. From here, Paragon sees growth in their integration services between Sage and 3rd party applications and in Sage mobile deployments.